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Other articles on computer based training for csrs
Computer Security Awareness, Training, and Education
This is the home page for the Awareness, Training and Education on the CSRC website. ... 235 titled, "The Computer Security Act of 1987 ... guidance on computer security Awareness and Training based on functional ... Information Technology Security Training Requirements: A Role ... More ... 
NIST Computer Security Division 893 and CSRC Home Page
This is NIST Computer Security Division and CSRC home page. The Computer Security Division is involved with many different projects. CSRC also provides many webpages based on these projects. To ... Awareness, Training and Education (ATE) Computer Security Resource ... Impact levels are based on the security categorization ... examples of mission-based information types and suggests ... More ...
Web-based training helps call-centers - Tech Update - ZDNet
IT Radar is where businesses go for latest white papers and case studies on technological and managerial matters that are affecting their companies. IT Radar helps you figure out ROI on hardware ... numbers spike higher when CSRs are trolling for new business, and when ... More ...
Call Center Training - ISI Telemanagement Solutions, Inc.
Call center training for agents and supervisors, via the web and CD-Rom. Eliminate downtime, improve productivity, and increase revenue while developing and fine-tuning call center agents and ... based training for call center agents and supervisors. Our interactive, self-paced programs provide CSRs, Collections ... of personal computer training to ensure your ... More ...
Information Directory online training seminars
Training in 1. Home / training seminars / online training seminars. Sponsored Links. WWW Training-in-1. The best information on your topic can be found at these sites ... covering ... based or online courses, computer based training, videos ... The Training Registry ... Training & Keynotes Webinars ... customer service training to CSRs, Call Centers, and ... More ...
ARTICLE: The CIS Training Challenge
When implementing a new Customer Information System (CIS), times are tough, particularly for the customer contact center, tempting as it may be, training should not be scaled back when ... several Customer Service Representatives (CSRs) at one time to attend training on the new system ... use of training videos and/or computer based training using packaged programs ... More ...
